1. Introduction
At VirtualReception.AI ("we", "our", "us"), we take your privacy seriously. This
Privacy Policy explains how we collect, use, and share information about you when
you use our website and services (collectively, the "Service"). By using our
Service, you agree to the collection and use of your information in accordance with
this Privacy Policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address,
phone number, and payment details when you sign up for our services.
- Usage Data: We collect information about how you use our
Service, including the pages you view, the features you interact with, and the
actions you take.
- Device and Log Information: We automatically collect
information about the device you use to access our Service, such as your IP
address, browser type, and operating system.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Service.
- To process transactions and send you related information, including
confirmations and invoices.
- To communicate with you, including responding to your inquiries and sending you
updates or promotional materials (with your consent).
- To monitor and analyze trends, usage, and activities in connection with our
Service.
- To detect, prevent, and address technical issues or any potential fraudulent
activities.
4. Sharing Your Information
We do not share your personal information with third parties except in the following
circumstances:
- Service Providers: We may share your information with
third-party vendors, consultants, and other service providers who perform
services on our behalf.
- Legal Compliance: We may disclose your information if required
by law or to respond to legal process, such as a subpoena or court order.
- Business Transfers: In the event of a merger, sale, or
acquisition, your information may be transferred as part of that transaction.
5. Data Security
We take the security of your data seriously and implement industry-standard measures
to protect it. However, no method of transmission over the internet or method of
electronic storage is 100% secure, and we cannot guarantee the absolute security of
your information.
6. Your Choices
You have the following choices regarding your personal information:
- Access and Update: You can access and update your personal
information by logging into your account or contacting us at [email protected].
- Marketing Communications: You can opt out of receiving
promotional emails from us by following the instructions in those emails or by
contacting us.
- Account Deletion: If you wish to delete your account or any
personal information, please contact us at [email protected]. Please
note that some information may remain in our records for legal or business
purposes.
7. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned
or controlled by VirtualReception.AI. We are not responsible for the privacy
practices of these third-party websites or services. We encourage you to read their
privacy policies before providing them with your personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes,
we will notify you by email or by posting a notice on our website. Your continued
use of the Service after the changes become effective will signify your acceptance
of the updated Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your
information, please contact us at [email protected].
10. Use of Google Workspace APIs
VirtualReception.AI does not use data obtained through Google Workspace APIs to
develop, improve, or train generalized AI and/or machine learning models. All data
collected through these APIs is solely used for the purpose of providing,
maintaining, and improving the specific services we offer to our users, in
compliance with Google’s policies.