Terms of Service

1. Acceptance of Terms

By accessing or using VirtualReception.AI, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you are prohibited from using or accessing this site or our services.

2. Eligibility

To use VirtualReception.AI, you must be at least 18 years old and have the legal authority to enter into these Terms on your behalf or on behalf of the company you represent.

3. Services Provided

VirtualReception.AI provides virtual receptionist services, which may include handling inbound and outbound calls, scheduling appointments, managing inquiries, and more. All services are provided subject to the limitations and features outlined in the specific service plan you choose.

4. Accounts and Registration

To use our Service, you must create an account. You agree to provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

5. Fees and Payment

Our Service is provided on a subscription basis, and fees are charged according to the plan you select. Payments are processed through third-party payment providers like Stripe. By subscribing to a plan, you agree to pay the applicable fees, including any taxes and additional charges for exceeding usage limits, if applicable.

You may cancel your subscription at any time, but no refunds will be issued for partial months of service.

6. Use of the Service

You agree to use the Service only for lawful purposes. You are prohibited from using the Service to violate any local, state, national, or international law; transmit any unlawful, threatening, defamatory, obscene material; impersonate another person; or interfere with the Service.

7. Intellectual Property

All content, software, and technology on VirtualReception.AI, including text, graphics, logos, and images, are the property of VirtualReception.AI or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or use any materials without written permission.

8. Privacy

We take your privacy seriously. By using the Service, you consent to the collection and use of your data as outlined in our Privacy Policy.

9. Termination

We may suspend or terminate your account or access to the Service at any time, with or without cause, for any reason, including violations of these Terms.

10. Limitation of Liability

To the maximum extent permitted by law, VirtualReception.AI shall not be liable for any direct, indirect, incidental, special, or consequential damages, including lost profits, data loss, or other intangible losses, arising from your use of the Service.

11. Indemnification

You agree to indemnify and hold harmless VirtualReception.AI, its affiliates, officers, agents, employees, and partners from any claim, demand, or damages arising from your use of the Service or violation of these Terms.

12. Modifications to the Service and Terms

We reserve the right to modify or discontinue the Service at any time, with or without notice. Any changes to these Terms will be posted on our site, and your continued use of the Service constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the state of [Your State], without regard to conflict of law principles.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected].

15. SMS Opt-In and Service Use

By opting in to receive SMS messages from our service, you agree that the provided phone number may be used to send communications related to the services you have requested, including but not limited to notifications. Your opt-in is solely for our service purposes and will not be shared, sold, or disclosed to any third parties. You may opt out of receiving SMS messages at any time by following the instructions provided in the message (e.g., replying "STOP"). Use of our SMS service is subject to these terms and our full Privacy Policy.