Answers patient calls around the clock, books appointments, takes callback and refill requests and points emergencies to 911, so your staff can focus on the patients in front of them.
Zoey, AI Receptionist
Live demo in your browser
Hear exactly what your callers would hear. Zoey answers for Virtual Reception, so try asking:
Free, uses your microphone, up to 3 minutes
24,000+
Calls answered
420+
Businesses served
1,800+
Messages taken
1,100+
Spam calls blocked
Sound Familiar?
When your front desk is busy or the clinic is closed, patients call the next provider on the list. You never even know they called.
Your receptionist is checking in patients, verifying insurance, and managing walk-ins. The phone rings and goes to voicemail. New patients hang up and call another clinic.
Patients call evenings and weekends to book check-ups, ask about symptoms, or reschedule. Nobody answers. Those appointment slots stay empty.
"Do you accept my insurance?" "What are your hours?" "Do you take walk-ins?" "Are you accepting new patients?" Your staff answers the same questions dozens of times a day.
Get Started in Minutes
Enter your website URL or Google Business profile. We'll automatically pull in your services, accepted insurance, clinic hours, and location. Fine-tune anything in minutes.
We give you a local phone number. Forward your clinic line to it, or use it as your after-hours line. Your AI receptionist starts answering immediately.
Your receptionist handles calls 24/7. You get text and email notifications with summaries. Every conversation is recorded and transcribed for your records.
Real Conversations
Typical calls, handled from start to finish without you picking up the phone.
Family clinic
Appointment bookedThanks for calling Lakeside Family Clinic, this is Sam. How can I help?
My son has had a sore throat for three days. Can he be seen soon?
I'm sorry he's not feeling well. I have an opening today at 3:40 PM or tomorrow at 9 AM. Which is better?
Today, please.
You're booked for 3:40 today. Please arrive 10 minutes early with his health or insurance card.
Family clinic
Refill request sent to staffI need a refill on my blood pressure medication.
I can pass that to the team. Can I get your name, date of birth and the pharmacy you use?
Maria Lopez, March 3rd 1968, the pharmacy on Main Street.
Thanks, Maria. I've sent your request to the clinic, and they'll follow up within one business day.
Built for Medical Clinics
Connects to your Google Calendar and books check-ups, physicals, and follow-ups in real time. Patients pick a slot and it goes straight to your schedule.
During the call, your receptionist texts new patients a link to your intake forms, patient portal, directions, or insurance information page.
Knows your services, accepted insurance, hours, and clinic policies. Answers "do you take walk-ins?" and "are you accepting new patients?" accurately every time.
Recognizes urgent calls and transfers them directly to your cell or on-call provider. Non-urgent calls get handled normally with a message and notification.
Simple Pricing
Try it free for 7 days. Full access to every feature, no credit card required, and cancel anytime.
For solopreneurs
Billed as $490 per year
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For growing businesses
Billed as $1,490 per year
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For scaling teams
Billed as $2,990 per year
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Custom solutions
Contact us for pricing
Contact SalesSupport
Yes. It connects to your Google Calendar, checks available slots in real time, and books the appointment directly. No double bookings or manual entry required.
During setup we scan your website or Google Business profile and pull in your services, hours, providers, and clinic information. You can edit or add anything manually - from check-ups and physicals to vaccinations and lab work.
Absolutely. You can configure it with your current walk-in policy, estimated wait times, and hours. It will let callers know whether walk-ins are accepted and suggest booking an appointment if wait times are long.
You can train it with your accepted insurance providers and common insurance FAQs. It will let callers know which plans you accept and remind them to bring their insurance card and ID to the appointment.
You can configure it to recognize urgent symptoms and either transfer the call to your on-call provider immediately or provide your after-hours instructions and nearest emergency room information.
No. We give you a dedicated number and you forward your existing clinic line to it. Patients call the same number they always have.
Plans start at $49/month for call answering, or $149/month for appointment booking and text links. 7-day free trial, no credit card needed.
Absolutely. Your receptionist can schedule for your entire clinic across multiple providers. You can also set up call transfers to route calls to the right department or provider.
Join 420+ businesses that never miss a call. Get set up in about 5 minutes with no setup fees.