The AI Receptionist for HVAC Companies

Answers every call, even on the first hot day of summer. Books service calls and tune-ups, and gets no-heat and no-AC emergencies to your on-call tech.

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7 days free
No credit card required
Plans from $49/month
Z

Zoey, AI Receptionist

Live demo in your browser

Ready

Free, uses your microphone, up to 3 minutes

24,000+

Calls answered

420+

Businesses served

1,800+

Messages taken

1,100+

Spam calls blocked

Sound Familiar?

When the Weather Turns, the Phones Explode

HVAC calls come in waves, and whoever answers first gets the job.

Heat waves and cold snaps

One extreme day brings a week of calls at once. Your dispatcher can't answer them all.

Your techs can't answer from the attic

They're in a crawl space or on a rooftop unit. The call goes to voicemail and the homeowner calls the next company.

Tune-up season gets missed

The quiet months are when you sell maintenance plans, but those calls compete with everything else.

Calls It Handles

What Your HVAC Answering Service Does

Transfers no-heat and no-AC emergencies

Uses your rules to spot urgent calls and connects them to your on-call technician right away.

Books service calls and estimates

Explains your service call fee and books repairs or free replacement estimates into your calendar.

Sells tune-ups and maintenance plans

Explains your plan, books seasonal tune-ups and texts the sign-up link.

Answers the common questions

Service area, brands you work on, financing and how soon you can come out.

Also offer plumbing? See our AI receptionist for plumbers, or browse all home services.

Set Up in About 5 Minutes

Set Up Your HVAC Answering Service in 3 Steps

1

Train Your Receptionist

Enter your Google Business Profile or website, and we build your receptionist's knowledge of your services, hours and FAQs automatically.

2

Test It and Forward Your Calls

Call your free dedicated number to hear it in action, then forward your business line. Keep your existing number.

3

Get Every Call Summarized

You get an email and text summary after each call. Transcripts and recordings are saved for you to review anytime.

Real Conversations

What an AI Receptionist for HVAC Sounds Like

Typical calls, handled from start to finish without you picking up the phone.

HVAC company

Emergency transferred

Thanks for calling Comfort Air Heating & Cooling, this is Ben. How can I help?

Our furnace stopped and it's minus 15 outside. We have a newborn.

That's an emergency. I'm connecting you with our on-call technician right now. Please stay on the line.

Thank you so much.

Heating and cooling contractor

Tune-up booked

Hi, I want to get my AC checked before summer. How much is that?

Our spring AC tune-up is $129, or included free with our Comfort Club plan. Would you like to book one?

Just the tune-up for now.

I have Tuesday between 8 and 10 or Thursday between 1 and 3. I'll also text you the plan details in case you change your mind.

Simple Pricing

Plans That Work for HVAC Companies

Try it free for 7 days. Full access to every feature, no credit card required, and cancel anytime.

Answering Service

For solopreneurs

$49 /month

Billed as $490 per year

 

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  • Up to 250 Minutes
  • 1 Receptionist
  • SMS & Email Notifications
Popular

Business

For growing businesses

$149 /month

Billed as $1,490 per year

 

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  • Everything in Answering Service plus:
  • Up to 1,000 Minutes
  • Book Appointments
  • Integrations
  • Send Text Message Links
  • Call Transfers

Growth

For scaling teams

$299 /month

Billed as $2,990 per year

 

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  • Everything in Business plus:
  • Up to 2,000 Minutes
  • Outbound Calls
  • Training Files

Enterprise

Custom solutions

Custom

Contact us for pricing

Contact Sales
  • Custom CRM Integrations
  • Unlimited Receptionists
  • Unlimited Users
  • Dedicated Support

Support

HVAC Answering Service FAQ

It answers every call to your HVAC business, 24/7. It books service calls, tune-ups and replacement estimates, transfers no-heat and no-AC emergencies to your on-call tech, and sends you a summary of every call.

Yes. It answers several calls at the same time, so nobody hits voicemail when the whole town's AC quits on the same day. It books what it can and gets the true emergencies to you.

You set the rules. Most HVAC companies treat no heat in freezing weather, no AC for elderly occupants, or a gas smell as urgent. Those get transferred right away. Everything else gets booked.

It can explain your maintenance plan and seasonal tune-up pricing, book a tune-up, and text the caller a link to sign up for the plan.

It won't diagnose equipment over the phone. It explains your service call fee and books a technician visit or a free replacement estimate, so your tech can make the call on site.

No. We give you a dedicated number and you forward your existing line to it, all calls, only the ones you miss, or only after hours.

Plans start at $49/month for call answering, or $149/month for job booking and text links. There are no setup fees or contracts, and you can try it free for 7 days with no credit card.

Answer Every Call, Even on the Hottest Day

Join 420+ businesses that never miss a call. Get set up in about 5 minutes with no setup fees.

Start Free Trial
7 days free
No credit card required
Plans from $49/month