The AI Answering Service for Property Managers

Handles tenant calls around the clock. It logs maintenance requests, gets real emergencies to your on-call tech, answers leasing questions and books showings.

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7 days free
No credit card required
Plans from $49/month
Z

Zoey, AI Receptionist

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Ready

Free, uses your microphone, up to 3 minutes

24,000+

Calls answered

420+

Businesses served

1,800+

Messages taken

1,100+

Spam calls blocked

Sound Familiar?

Your Phone Never Stops Ringing

Tenants, prospects, owners and vendors all call the same number, and the urgent calls come at 2 AM.

After-hours emergencies

A burst pipe at midnight can flood three units. Tenants need to reach someone now, not leave a voicemail.

Routine requests clog the line

Dripping taps, broken blinds and "when is rent due?" eat up hours your team could spend on leasing and owners.

Missed prospects mean empty units

Someone asking about a vacancy calls the next listing if you don't answer, and every empty week costs you rent.

Calls It Handles

What Your Property Management Answering Service Does

Logs maintenance requests

Takes the property, unit, tenant details and a clear description, and sends it to you by text and email.

Escalates real emergencies

Flooding, no heat or lockouts get transferred to your on-call contact, using the rules you set.

Answers leasing questions

Availability, rent, pet policy and how to apply, then books a showing in your calendar.

Texts tenant and applicant links

Your tenant portal, maintenance request form, listing page or application, sent while the caller is on the line.

Set Up in About 5 Minutes

Set Up Your Property Management Answering Service in 3 Steps

1

Train Your Receptionist

Enter your Google Business Profile or website, and we build your receptionist's knowledge of your services, hours and FAQs automatically.

2

Test It and Forward Your Calls

Call your free dedicated number to hear it in action, then forward your business line. Keep your existing number.

3

Get Every Call Summarized

You get an email and text summary after each call. Transcripts and recordings are saved for you to review anytime.

Real Conversations

What a Property Management Answering Service Sounds Like

Typical calls, handled from start to finish without you picking up the phone.

Property management company

Emergency transferred

Thanks for calling Lakeview Property Management, this is Alex. How can I help?

Water is pouring out from under my kitchen sink and it won't stop.

I'm sorry, that's an emergency. Which building and unit are you in?

Maple Court, unit 204.

Thank you. If you can, turn the valve under the sink to the right. I'm connecting you to our on-call maintenance tech now.

Residential rentals

Showing booked

Hi, is the two-bedroom on Elm Street still available? And do you allow dogs?

It is, at $1,850 a month, and dogs under 40 pounds are welcome with a pet deposit. Would you like to see it?

Yes, this weekend if possible.

I can book you Saturday at 11 AM. I'll text you the address and the application link.

Also selling homes? See our answering service for real estate agents.

Simple Pricing

Plans That Work for Property Managers

Try it free for 7 days. Full access to every feature, no credit card required, and cancel anytime.

Answering Service

For solopreneurs

$49 /month

Billed as $490 per year

 

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  • Up to 250 Minutes
  • 1 Receptionist
  • SMS & Email Notifications
Popular

Business

For growing businesses

$149 /month

Billed as $1,490 per year

 

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  • Everything in Answering Service plus:
  • Up to 1,000 Minutes
  • Book Appointments
  • Integrations
  • Send Text Message Links
  • Call Transfers

Growth

For scaling teams

$299 /month

Billed as $2,990 per year

 

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  • Everything in Business plus:
  • Up to 2,000 Minutes
  • Outbound Calls
  • Training Files

Enterprise

Custom solutions

Custom

Contact us for pricing

Contact Sales
  • Custom CRM Integrations
  • Unlimited Receptionists
  • Unlimited Users
  • Dedicated Support

Support

Property Management Answering Service FAQ

A property management answering service picks up calls from tenants, prospects and owners when your team can't. Ours uses AI, so it answers instantly, 24/7, logs maintenance requests, escalates emergencies, answers leasing questions and books showings, for a flat monthly price.

Yes. You define what counts as an emergency, like flooding, no heat in winter or a lockout, and it transfers those calls to your on-call maintenance contact. Routine requests like a dripping tap get logged with the unit, the tenant's details and a description, and sent to you.

You set the instructions. Most managers have it tell the caller to leave the unit and call 911 or the gas company first, then transfer to the on-call contact.

Yes. Give it your available units, rent, pet policy and application steps, and it answers prospects' questions, texts them the listing or application link and books showings into your calendar.

No. It doesn't connect to your property management software, but it can text tenants the link to your tenant portal so they can pay or check their account there.

Yes. It asks which property and unit the caller is in, and includes it in every message, so requests reach the right person.

No. We give you a dedicated number and you forward your existing line to it, all calls, only the ones you miss, or only after hours. Tenants keep calling the number on their lease.

Plans start at $49/month for call answering, or $149/month for showing bookings and text links. There are no setup fees or contracts, and you can try it free for 7 days with no credit card.

Never Miss a Tenant Emergency Again

Join 420+ businesses that never miss a call. Get set up in about 5 minutes with no setup fees.

Start Free Trial
7 days free
No credit card required
Plans from $49/month