The AI Answering Service for Veterinarians

Answers every call while your team is with patients. Books appointments, takes refill requests and makes sure urgent cases reach the right vet, day or night.

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7 days free
No credit card required
Plans from $49/month
Z

Zoey, AI Receptionist

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Ready

Free, uses your microphone, up to 3 minutes

24,000+

Calls answered

420+

Businesses served

1,800+

Messages taken

1,100+

Spam calls blocked

Sound Familiar?

Your Front Desk Can't Be Everywhere

Your team is checking in a patient, holding a nervous dog and answering the phone, all at once.

The phone rings during check-in

Calls pile up while your team handles the waiting room. Pet owners hang up and call another clinic.

Worried owners call after hours

At night, an anxious owner needs to know where to go, not a voicemail greeting.

The same routine calls all day

Vaccine reminders, refill requests and "are you open Saturday?" take up time your team needs for patients.

Calls It Handles

What Your Veterinary Answering Service Does

Books exams and vaccines

Checks your calendar and books wellness visits, vaccines and follow-ups while the owner is on the line.

Routes urgent cases

Transfers urgent calls to your on-call vet, or gives callers your emergency hospital's details after hours.

Takes refill and callback requests

Collects the pet, medication and owner details, and sends them to your team to review.

Answers new client questions

Whether you're taking new patients, which animals you treat, and your hours, prices and location.

Set Up in About 5 Minutes

Set Up Your Veterinary Answering Service in 3 Steps

1

Train Your Receptionist

Enter your Google Business Profile or website, and we build your receptionist's knowledge of your services, hours and FAQs automatically.

2

Test It and Forward Your Calls

Call your free dedicated number to hear it in action, then forward your business line. Keep your existing number.

3

Get Every Call Summarized

You get an email and text summary after each call. Transcripts and recordings are saved for you to review anytime.

Real Conversations

What a Veterinary Answering Service Sounds Like

Typical calls, handled from start to finish without you picking up the phone.

Veterinary clinic

Appointment booked

Thanks for calling Westside Animal Hospital, this is Sam. How can I help?

My puppy is due for her second round of shots. Can I book that?

Of course. I have Wednesday at 3:30 or Friday at 9 AM. Which works better?

Friday morning.

You're booked for Friday at 9. I'll text you the confirmation and what to bring.

Animal hospital, after hours

Sent to emergency vet

My dog just ate a whole bar of chocolate. What do I do?

That can be serious, so please call the Valley 24-Hour Pet ER right away. I'm texting you their number and address now.

Thank you.

I've also let Dr. Lee know, so the clinic can follow up with you tomorrow.

Simple Pricing

Plans That Work for Vet Clinics

Try it free for 7 days. Full access to every feature, no credit card required, and cancel anytime.

Answering Service

For solopreneurs

$49 /month

Billed as $490 per year

 

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  • Up to 250 Minutes
  • 1 Receptionist
  • SMS & Email Notifications
Popular

Business

For growing businesses

$149 /month

Billed as $1,490 per year

 

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  • Everything in Answering Service plus:
  • Up to 1,000 Minutes
  • Book Appointments
  • Integrations
  • Send Text Message Links
  • Call Transfers

Growth

For scaling teams

$299 /month

Billed as $2,990 per year

 

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  • Everything in Business plus:
  • Up to 2,000 Minutes
  • Outbound Calls
  • Training Files

Enterprise

Custom solutions

Custom

Contact us for pricing

Contact Sales
  • Custom CRM Integrations
  • Unlimited Receptionists
  • Unlimited Users
  • Dedicated Support

Support

Veterinary Answering Service FAQ

A veterinary answering service picks up your clinic's calls when your front desk is busy or closed. Ours uses AI, so it answers instantly, books appointments, takes refill and callback requests, and points urgent cases to the right place, 24/7.

It doesn't give medical advice. You tell it what to do with urgent calls, like transferring them to your on-call vet during the day or giving the address and number of your nearest 24-hour emergency hospital after hours.

Yes. It connects to your Google Calendar and books wellness exams, vaccines and follow-ups in your open slots. Callers get a text confirming the time.

It takes the owner's name, the pet's name, the medication and the pharmacy or pickup preference, and sends the request to your team to approve. It never approves a refill itself.

Yes. We pull your services from your website or Google Business Profile, and you can add details like exotics, boarding and grooming, so callers get accurate answers.

Not directly. It books into Google Calendar and sends every message by text and email, which your team can then enter into your system.

No. We give you a dedicated number and you forward your existing line to it, all calls, only the ones you miss, or only after hours. Pet owners keep calling the number they know.

Plans start at $49/month for call answering, or $149/month for appointment booking and text links. There are no setup fees or contracts, and you can try it free for 7 days with no credit card.

Give Your Front Desk a Break

Join 420+ businesses that never miss a call. Get set up in about 5 minutes with no setup fees.

Start Free Trial
7 days free
No credit card required
Plans from $49/month